EyeOnWater Monitoring Tool

The EyeOnWater tool will connect you to your water utility account and allow you to view your water usage and detect possible leaks on your desktop or mobile device.

You can quickly view recent water usage with a two-week comparison, and view detailed water usage history by the hour, day, week, month and year.

To register for EyeOnWater, visit: eyeonwater.com/signup or download the EyeOnWater app on your mobile device!

Creating Your EyeOnWater Account

Once you’re online, follow these simple steps to create your account and start using EyeOnWater:

  1. Visit eyeonwater.com/signup
  2. Enter “96763” as your ZIP code and type in your account number as it appears on your water bill. If you don’t have a copy of your water bill, contact Lanai Water Company at (808) 565-3664 for your account number.
  3. Enter your email address
  4. Verify your email address in the confirmation email
  5. Create and confirm your password
  6. Read and accept the Terms of Use
  7. Enjoy EyeOnWater!

Frequently Asked Questions

EyeOnWater is a web-based customer portal that enables utility customers to view and understand their water usage profile through easy-to-understand consumption graphics and provides a simple method to establish alerts to better manage their water use.

EyeOnWater gives water customers direct access to their water consumption data, allowing them to easily view, understand and manage their water usage. Customers are able to establish alerts via email or text message to better manage their water use and be notified of any possible leaks. Addressing leaks as soon as possible will save customers money and will help Lanai conserve water!

Visit eyeonwater.com/signup to register for an account. You will need your account number as it appears on your utility bill. If you don’t have a copy of your water bill, contact Lanai Water Company at (808) 565-3664 for your account number.

Yes, you can. EyeOnWater apps are available for Android and iOS.

Customers have access to hourly, daily, monthly and yearly data. Week-over-week consumption comparisons, and temperature and precipitation overlays are also available to help monitor and manage usage.

For assistance using the features of EyeOnWater, visit www.helpeyeonwater.com from your desktop or mobile device.

No. Customers must use their utility account number to register for an EyeOnWater account, which verifies customers’ access and prevents others from accessing the information.

Water consumption in EyeOnWater is displayed by calendar month, but our billing cycle reads are taken on or about the 15th of every other month. While you will be able to obtain data with EyeOnWater by calendar month, it is likely that the information may not exactly align with the usage data that shows on your billing statement.

For additional information or help understanding the information in your EyeOnWater reports, or if you notice missing data, contact Lanai Water Company at (808) 565-3664.